Facility Discharge Planner

High-Tech Home Healthcare

Hospitals are under immense pressure to discharge patients quickly and seamlessly.  Therefore, more and more complex patients are being admitted into home health care.  HRS is involved with providing a seamless discharge process for planners, patients, and caregivers. By using the latest technology and the highest skilled nurses, HRS is able to admit patients who require sophisticated care.  HRS provides the following services and solutions for patients discharging from hospitals, skilled nursing facilities, and clinics:

Advanced Technologies

HRS combines human touch with technology to produce high satisfaction for a patient and his/her family.  In simple terms, HRS provides our clinical team with the best education and technical tools in the industry. Our goal is to improve continuously the outcomes of our patients.  In order to do this, HRS has invested in advanced technologies to captures data and enhance communication throughout the company.

Quality Control

Consumer Assessment of Healthcare Providers and Systems (CAHPS)
HRS Home Health is an extension of the health care team that is referring a patient.  It is our goal to collect information continuously on a patient's experience so quality can be monitored and improved.  All HRS patients are surveyed via telephone on their experiences during an episode of care.  HRS adopts the Home Health Care CAHPS Survey Standard.   The CAHPS Survey has been developed by Medicare with the following goals:

  • Develop standardized patient surveys that can be used to compare results across sponsors and over time.
  • Generate tools and resources that sponsors can use to produce understandable and usable comparative information for both consumers and health care providers.

The various CAHPS surveys ask consumers and patients to report on and evaluate their experiences with HRS. These surveys cover topics that are important to consumers and focus on aspects of quality that consumers are best qualified to evaluate, such as the communication skills of providers and ease of access to health care services.

All CAHPS surveys are in the public domain, which means that anyone can download and use these surveys to assess experiences with HRS. Users of CAHPS survey results include patients and consumers, quality monitors and regulators, provider organizations, health plans, community collaborators, and public and private purchasers of health care. These individuals and organizations use the survey results to inform their decisions and to improve the quality of health care services.


Reducing Hospital Readmissions

Managing Disease States by Integrating Data and Clinical Home Care Pathways

Complete Care Coordination

HRS coordinates every aspect of care as a patient transitions into the home.  HRS will coordinate the delivery of durable medical equipment as well as the delivery of pharmacy drugs.  HRS will also coordinate any health care service related to nursing, physical therapy, occupational therapy, speech therapy and social services.  Give HRS a call to coordinate the following: